1. Overview
Ton Sports Pty Ltd (ABN 94 703 149 464) is committed to protecting the privacy of individuals whose personal information we handle. This policy explains how we collect, use, disclose and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) it contains.
2. The Australian Privacy Principles
The APPs set standards for the collection, use, disclosure, quality, security and access of personal information. We take reasonable steps to comply with each of the following APPs in our day-to-day operations:
- APP 1 – open and transparent management of personal information, including this policy;
- APP 2 – anonymity and pseudonymity where practicable;
- APP 3 – collection of solicited personal information that is reasonably necessary for our functions;
- APP 4 – dealing with unsolicited personal information;
- APP 5 – notification of collection and the purposes for which information is collected;
- APP 6 – use or disclosure of personal information only for the primary purpose of collection, or a related purpose you would reasonably expect;
- APP 7 – restrictions on the use of personal information for direct marketing, including simple opt-out options;
- APP 8 – cross-border disclosure of personal information only with appropriate protections in place;
- APP 9 – adoption, use or disclosure of government related identifiers only where permitted;
- APP 10 – taking reasonable steps to ensure the quality of the personal information we hold;
- APP 11 – taking reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure;
- APP 12 – giving individuals access to their personal information on request;
- APP 13 – correcting personal information to ensure it is accurate, complete and up to date.
3. What information we collect
The types of personal information we may collect include:
- Your name, email address and other contact details you provide when submitting an enquiry, quote request or feedback through our website;
- Business information relevant to the professional business and consulting services you have asked us to provide;
- Website usage data such as pages visited, browser type and device information, collected through cookies and similar technologies.
We do not collect sensitive information (such as health, racial or religious information) unless it is reasonably necessary for one of our functions and you have consented, or the collection is otherwise permitted by law.
4. How we collect information
We collect personal information directly from you wherever practicable, including when you:
- Submit a form on our website, including our quote request form;
- Send us an email at ceo@tonsports.online;
- Engage us to provide business and consulting services;
- Browse our website, where cookies and analytics tools automatically collect basic usage data.
5. Why we collect it
We collect, hold, use and disclose personal information so that we can:
- Respond to enquiries and provide quotes for our services;
- Deliver professional business and consulting services to our clients;
- Manage our business relationship with you, including record keeping and accounting;
- Improve the performance, security and content of our website;
- Comply with our legal and regulatory obligations in Australia.
6. Disclosure of personal information
We do not sell or rent personal information. We may disclose personal information to service providers who assist us with hosting, email, analytics, accounting or professional advice, where those providers are bound to handle the information on our behalf and in accordance with the APPs. We may also disclose personal information where required or authorised by Australian law.
7. Overseas disclosure
Some of our service providers may store data on servers located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient does not breach the APPs, including through contractual arrangements.
8. Data quality and security
We take reasonable steps to ensure the personal information we collect is accurate, complete and up to date, and to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. This includes access controls, secure storage and limiting the personal information we hold to what is reasonably necessary. When information is no longer required for a lawful purpose, we take reasonable steps to destroy or de-identify it.
9. Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve its functionality. You can usually adjust your browser settings to refuse cookies, although some parts of the website may not function fully as a result.
10. Access and correction
You may request access to the personal information we hold about you, or ask us to correct information you believe is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email us at ceo@tonsports.online. We will respond within a reasonable period and may need to verify your identity before releasing information. There is generally no charge for access or correction requests.
11. Anonymity and pseudonymity
Where it is lawful and practicable, you have the option of dealing with us anonymously or using a pseudonym, for example when making a general enquiry about our services.
12. Marketing communications
We will only send you direct marketing material where we have your consent or are otherwise permitted to do so under the APPs. Every marketing communication we send includes a simple way to opt out of receiving future communications.
13. Complaints and enquiries
If you have a question about this policy, or you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), please contact us:
- Email: ceo@tonsports.online
- Post: Ton Sports Pty Ltd, ABN 94 703 149 464, Melbourne VIC
We will acknowledge your complaint promptly and aim to resolve it within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
14. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. This policy was last updated on the date shown at the top of the page.